Frequently Asked Questions

Our minimum period is as little as a month.

Our storage container insurance can be arranged through our partner Reason Global Insurance Ltd. Prices for insuring your goods will be provided during checkout.

For access, remove the locking bars and open the door slowly. Once opened, reposition the handles back in the rests to prevent closure. You can also place an object in front of the door to prevent it from shutting while you’re using the container. Take care in high winds as an open door can swing without warning.

Yes, our storage containers are weatherproof. Each time a customer returns the container, they are thoroughly checked and cleaned before they are hired out to the next customer.

When you store with us, we ask you to pay a refundable one-month deposit. The deposit will be refunded within 3-5 working days of vacating the storage container.

You will need to pay the first month’s rent and a month’s refundable deposit.

In order to rent a storage container, the customer is required to pay the first month’s rent as well as a refundable deposit equal to one month’s rent. After this, on the first of each month, we will automatically collect your rent via Direct Debit from the bank details you provide to us.

We know that our customers have different needs for when they want to access their storage container. So whether you need access early in the morning to take tools out of your store for work, or you need to be in last thing at night you will be able to get into your store at a time to suite you. We’ve made sure access is available on our sites 24 hours a day, 7 days a week, 365 days a year.

No. You can hire the storage container for as long or short as you like subject to our minimum hire period of a month.

We have very little problem with condensation. Condensation was generally associated with older (1980’s and before) flat roof-designed containers; modern stores don’t have the same problem. From our experience, on the rare times when condensation does occur, it’s generally as a result or moisture being imported into the container by loading it on a wet day or going in and out of the store on a wet day. So, if you can, (we know the great British weather doesn’t always allow) try to access your store when it’s not wet.

When you are ready to vacate the storage container, we do ask you to take all your belongings with you. It is really expensive for us to dispose of rubbish and items left in your storage container as a commercial business. Unfortunately, we will charge you for the disposing of goods left in the storage container after you vacate.

When you’ve emptied the storage container, please visit our office to let us know you have vacated the storage container or email us. Once the storage container is checked, our staff will approve the return of the refundable deposit.

You can book a storage container with us through our website or visit us in our site office.

Here at Lok N Go Storage we are upfront with you, about all aspects relating to choosing us for your storage needs. There are occasions when we need to charge extra but these are related to certain circumstances including damages and call-outs for our site managers. However, there are sometimes when this is out of our control due to 3rd party maintenance on site or if any of our provided equipment becomes faulty, this will not be affected by any additional charges.

Yes, we are flexible and always looking to satisfy customer needs.

Yes, please follow the link to see our sizes available.

Please follow the link and to see how to access the first floor.